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HERE’S WHAT YOU REALLY NEED TO KNOW. GOT A QUESTION THATS NOT LISTED BELOW? JUST HIT US UP AT OUR CONTACT PAGE.
EXCHANGES & RETURNS (SCROLL TO THE BOTTOM OF THIS PAGE, SUCKA!)
FAQS
Q: WHAT IS A VINTAGE WASH?
A: IT'S A SPECIAL LOCAL CELEBRITY MARINADE THAT OUR SHIRTS ARE TREATED IN THAT MAKES THEM EXTRA SOFT AND VINTAGY, JUST FOR YOUR ENJOYMENT! Q: I LIVE OVERSEAS AND I'M HAVING TROUBLE PLACING AN ORDER. WHY DO I KEEP GETTING DECLINED? A: FOR SECURITY PURPOSES, IF YOUR CARD IS NOT ISSUED FROM AN AMERICAN BANK, YOUR ORDER WILL BE DECLINED. WE RECOMMEND USING PAYPAL IF YOU DO NOT HAVE AN AMERICAN ISSUED CREDIT CARD. Q: IS ORDERING AT LOCALCELEBRITY.COM SAFE?
A: YES, LOCAL CELEBRITY HAS BEEN IN BUSINESS FOR YEARS, WE USE THE LATEST IN ONLINE SHOPPING SECUTIRY (SSL SECURE SOCKET LAYER) ENCRYPTION, AND TO DATE WE'VE NEVER HAD ANY SECURITY ISSUES, SO ORDER WITH CONFIDENCE AND ENJOY YOUR NEW GEAR!
Q: IF I BUY A LOCAL CELEBRITY T-SHIRT AT A STORE IN MY TOWN, CAN I RETURN/EXCHANGE IT AT LOCALCELBRITY.COM?
A: NOPE. SORRY KIDS, LOCALCELEBRITY.COM CAN ONLY ACCEPT T-SHIRT EXCHANGES BOUGHT DIRECTLY FROM LOCALCELEBRITY.COM. IF YOU BOUGHT A T-SHIRT FROM A DIFFERENT LOCATION, YOU MUST GO BACK TO THAT SAME LOCATION TO RETURN/EXCHANGE IT THERE.
Q: WILL THE SHIRTS SHRINK AFTER I WASH THEM?
A: THEY SHOULDN'T, AS OUR SHIRTS ARE PRE-SHRUNK.
Q: HOW DO LOCAL CELEBRITY T-SHIRTS FIT?
A: GREAT. WE HAD THEM TAYLOR MADE TO BE A LITTLE LONGER AND LEANER THAN THE TRADITIONAL "BOX" STYLE T-SHIRT, SO THEY ARE FLATTERING ON MOST BODY TYPES. IF YOU LIKE YOUR SHIRTS ON THE BAGGIER SIDE THEN YOU MAY WANT TO ORDER A SIZE LARGER THAN YOU USUALLY BUY.
Q: I'M HAVING PROBLEMS GETTING MY ORDER TO GO THROUGH, WHAT'S UP WITH THAT?
A: IT COULD BE A FEW THINGS. MAKE SURE THAT YOU'RE ENTERING YOUR BILLING INFORMATION CORRECT. THE NAME HAS TO BE EXACTLY AS IT APPEARS ON YOUR CARD, AND THE ADDRESS HAS TO BE THE SAME ADDRESS THAT YOUR BANK HAS ON FILE. OUR SYSTEM SOMETIMES HAS TROUBLE PROCESSING INTERNATIONAL CREDIT CARDS, BUT NOT USUALLY.
EXCHANGE INFO:
CLICK HERE FOR EXCHANGE FORM WE STAND BEHIND OUR PRODUCT 110%, SO IF YOUR SHIRT DOESN'T FIT, IF YOU DON'T LIKE THE COLOR, OR IF IT'S JUST TOO COOL FOR YOU, THEN YOU CAN SEND IT BACK TO US WITHIN 30 DAYS OF PURCHASE FOR A REPLACEMENT. PLEASE PRINT OUT THE EXCHANGE FORM FROM THE LINK ABOVE THIS PARAGRAPH, READ IT, FILL IT OUT COMPLETELY, AND MAIL IT TO US WITH THE SHIRT(S) THAT YOU WISH TO EXCHANGE. IF YOU HAVE ANY OTHER QUESTIONS ABOUT AN ORDER, PLEASE VISIT OUR CONTACT PAGE AND HIT US UP.
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